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Complaint/compliment Leaflet

Complaints/Compliment Leaflet

All kinds of feedback are welcome by Practice. 

If you like to make compliments about the practice please email us on cahccg.latienthealthcentre@nhs.net

Making a complaint is one way that helps organisations to learn lessons from their mistakes and to prevent them from happening to anyone else.

How can I make a complaint?

You can make a complaint in writing, by email, over the telephone or in person. Your complaint should be made as soon as possible. This should be within a year of the event. You can make a complaint on your own or on behalf of someone else if you have their permission.

Who should I contact with my complaint?

    •     Contact the lead GP or Practice Manager at the Surgery or by email : CAHCCG.latimerhealthcentre@nhs.net

Or

    •      NHS England Customer Contact Centre on 0300 311 2233 or

        Email: england.contactus@nhs.net



 
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